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Reply To: Costumizer not working with Jetpack activated

Post count: 8
Seraphinne
November 7, 2017 at 6:28 pm #25134

Hi Adek,

Here some more information.

### THEME INFO ###

Themes name : JNews
Themes Version : 1.0.2
Themes License : ✔

### WordPress Enviroment ###

WP Version : 4.8.3
WP Multisite : –
WP Debug Mode : Disabled
PHP Memory Limit : 256 MB
WP Memory Limit : 256 MB
WP Language : nl_NL
WP Upload Directory : ✔

### Server Enviroment ###

Server Info : Apache/2
PHP Version : 7.0.22
PHP Post Max Size : 128 MB
PHP Time Limit : 5000
PHP Max Input Vars : 4000
SUHOSIN Installed : –
WP Remote Get : ✔
PHP Image library installed : ✔
CURL Installed : ✔

### Active Plugins ###

Akismet Anti-Spam : by Automattic – 4.0.1
Background Update Tester : by the WordPress team – 1.1
iThemes Security : by iThemes – 6.6.1
Jetpack by WordPress.com : by Automattic – 5.4
JNews – Breadcrumb : by Jegtheme – 1.0.0
JNews – Detail Category Customizer : by Jegtheme – 1.0.0
JNews – Essential : by Jegtheme – 1.0.0
JNews – Instagram Feed : by Jegtheme – 1.0.0
JNews – JSON-LD : by Jegtheme – 1.0.0
JNews – Meta Header : by Jegtheme – 1.0.0
JNews – Review : by Jegtheme – 1.0.0
JNews – Social Login : by Jegtheme – 1.0.0
JNews – Social Share : by Jegtheme – 1.0.0
JNews – Split : by Jegtheme – 1.0.0
JNews – View Counter : by Jegtheme – 1.0.0
Tiny Google Analytics : by HellMind – 20130416
Vafpress Post Formats UI : by vafpress – 1.5
Video Thumbnails : by Sutherland Boswell – 2.12.3
WordPress Editorial Calendar : by Colin Vernon, Justin Evans, Joachim Kudish, Mary Vogt, and Zack Grossbart – 3.6.4
WPBakery Page Builder : by Michael M – WPBakery.com – 5.4.2
WP Dashboard Notes : by Jeroen Sormani – 1.0.8.2
WP Mailto Links – Manage Email Links : by Victor Villaverde Laan – 2.1.7
WP Missed Schedule : by sLaNGjI’s Team – 2014.1231.2016.0
WPML Multilingual CMS : by OnTheGoSystems – 3.8.4
WPML Sticky Links : by OnTheGoSystems – 1.4.2
WPML String Translation : by OnTheGoSystems – 2.6.3
Yoast SEO : by Team Yoast – 5.7.1

### End ###

About the Enable / Disable Customizer option, when Jetpack is activated I can click what I want, but it doesn’t react at all.
https://s1.postimg.org/7jube1169r/error-jnews.jpg

When Jetpack is deactivated, I can use it. It clicks and shows what is shown in the link you gave me.

Please let me know which plugin is disturbing JNews + Jetpack (as the dashboard is empty, but I can still see the Site Stats).
https://s1.postimg.org/8jbop0h1tb/jetpackscreen.jpg