ok. after further investigation, this problem was the result of inadvertently nested shortcodes when the closing  somehow was placed at the end of the page, not at the end of the shortcode… i didn’t realize the [alert] box required an [/alert] and just noticed it at the very bottom of the page below all the other text and form and buttons.
anyway – user/error, so apologies for my exasperation. this has been a long, tough struggle navigating the intense amount of information required to actually use this theme.
i appreciate all the work you have done to create jkreativ. it’s extremely complex.